Speed-to-Market
The evolution of e-commerce has proven that consumers prefer faster delivery speeds. This report examines how Amazon built a distribution network that delivers goods quicker— and how competitors are racing to catch up.
Authors
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Matthew I. Rand
Managing Director
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Victoria Francis
Senior Associate
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Nina Pikula, PhD
Senior Associate
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Josh Levy
Senior Analyst
Research & Analytics Pulse Report Series
December 11, 2024
Seattle Metro Area by the Numbers
As we get items to customers this fast, customers choose Amazon to fulfil their shopping needs more frequently.
Andy Jassy
Amazon CEO, Q1 2024, Earnings CallHow did Amazon get so fast?
The maps below illustrate how Amazon adapted its outbound fulfillment network to form eight regions that can function independently or switch to national distribution as required.
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Regional fulfillment clusters allow for shorter distances and fewer stops in getting items to customers—which means lower cost to serve as consumers receive their shipments faster. In April 2023, Amazon adapted its outbound fulfillment network to form eight regions that operate self-sufficiently or can shift to national distribution when needed.
Carrying the same inventory across all eight regions might have been considered duplicative in the past. Today, it is essential to meeting consumers' delivery-time expectations. When you click “buy” on a bottle of shampoo, that bottle is already in your region. Regionalization reduced Amazon's number of package touches (that is, times a parcel is handled during its journey) by 20 percent and miles traveled by 19 percent. Having inventory in the right places across all eight regions also allows Amazon to limit its use of expensive air freight. As of July 2023, 76 percent of Amazon packages were fulfilled in-region. This percentage is “expected to continue to climb,” the company says.
According to reporting in The Wall Street Journal, Amazon is expanding its one- to two-day delivery offerings to more rural parts of the U.S. by opening smaller distribution centers in those regions and increasing automation across its network.
Infill, Infill, Infill:
The Race for Speed
The spatial economics of last-mile locations
Last-mile warehouses in infill locations close to population centers are the most cost-effective way to achieve faster delivery times. Warehouse users frequently optimize their distribution networks for transportation costs, which typically make up between 50 and 80 percent of total operating expenses for warehouse distribution.
In the graphic below, we estimate hypothetical truck transportation costs for a 100,000-square-foot warehouse in the New Jersey Meadowlands region compared to neighboring markets like southern New Jersey or Pennsylvania's Lehigh Valley.
Trucking Cost Savings PSF to Move Closer, By Inventory Speed
Distribution Networks
Here, we look at two hypothetical distribution networks, one with two nodes (Lehigh Valley, Las Vegas) and one with six nodes (Northern New Jersey, Atlanta, Chicago, Dallas, Las Vegas, Bay Area).
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